Studist Inc. has adopted "immedio," an online business negotiation tool provided by immedio Inc., which has enabled the automation of 25% of after-hours customer leads into business negotiations and increased the negotiation conversion rate by 1.3 times.

The decision to introduce "immedio" stemmed from a need to accelerate the expansion of their customer base. Specifically, the company sought to reduce the workload on inside sales and refocus resources on new customer outreach by enabling online scheduling. "immedio" met these needs by automating scheduling and assigning the appropriate representatives to tasks.

Following its implementation, the conversion rate reached up to 55%, maintaining a steady 40% afterward. Additionally, the tool allowed for online scheduling with clients who were difficult to contact via phone, leading to 25% of after-hours leads being converted into business negotiations.

Tsukamoto, the Sales Manager at Studist, praised "immedio" for its automation features, which streamlined the negotiation process. He also highlighted the flexibility in notification customization and integration with Slack as particularly beneficial.

source : https://www.xpley.com/ja/news/news63

IVRy Inc. has introduced a new plan for its interactive voice AI service "IVRy," called the "IVRy Smartphone Rental Pack." This service allows users to rent a smartphone and SIM card as a set, enabling seamless phone operations using IVRy without the need for a landline.

The "IVRy Smartphone Rental Pack" offers zero initial costs, no restrictions on contract duration or device quantity, and a monthly fee starting at ¥2,760. Devices can be shipped within one business day after application, and all procedures are completed online for a hassle-free setup. Features include call forwarding, IVRy app-enabled phone management, and the ability to share one device among multiple users.

This new plan addresses challenges related to smartphone adoption costs and operational hurdles, aiming to streamline phone response workflows efficiently. IVRy continues to demonstrate its commitment to solving issues like labor shortages and enhancing business productivity through innovative AI-driven services.

source : https://www.xpley.com/ja/news/news62

Haul Inc. has implemented its recruitment enablement SaaS "RekMA" for CUEBiC Inc., aiming to enhance the efficiency and quality of their recruitment processes while improving the experience for candidates. Through this integration, CUEBiC seeks to optimize its recruitment strategies and elevate its hiring success.

CUEBiC, driven by its mission "Tackling insights to ensure genuine progress for people," operates digital media businesses centered around comparison sites. With business expansion including new ventures, the company faced a need for a more strategic and strengthened recruitment framework. By adopting RekMA, they can standardize recruitment processes, enhance candidate experiences, and leverage data-driven approaches to streamline hiring.

RekMA, the first "Recruitment Enablement SaaS" in Japan, uses AI and SaaS to improve recruitment outcomes by automating and standardizing critical tasks handled by skilled recruiters. This innovation reduces workload while enabling higher-quality recruitment. With this implementation, CUEBiC aims to advance its strategic recruitment initiatives, increasing offer acceptance rates and attracting top talent.

source : https://www.xpley.com/ja/news/news61

Finatext, a member of the Finatext Group providing next-generation financial infrastructure, has introduced "Inspire Select," a new service that allows standalone implementation of core features from its SaaS-based digital insurance system "Inspire." This service enables insurance businesses to selectively integrate only the necessary features of "Inspire" into their existing systems, making the digitalization process cost-effective and efficient.

"Inspire Select" offers four main features: insurance premium estimation, application reception and underwriting, policy maintenance (including user portals and updates), and claims reception and processing. By focusing on individual processes, this flexibility avoids the need for extensive system overhauls and allows specific operations to be optimized quickly. The modular approach minimizes disruptions to ongoing workflows, facilitating smoother transitions to digital platforms and improving operational efficiency.

As the insurance industry faces challenges like cost reduction, regulatory compliance, and enhanced operational transparency, Finatext’s "Inspire," launched in 2020, has been widely adopted by insurance companies. By addressing focused needs, "Inspire Select" expands its accessibility, offering tailored solutions for a broader range of insurance businesses.

With this new service, Finatext aims to further support the insurance sector's digital transformation, enhancing operational efficiency and customer experiences.

source : https://www.xpley.com/ja/news/news60

AIoT Cloud, a subsidiary of Sharp, has launched new features for its “WIZIoT (WizIo) Remote Monitoring” service on December 18 to enhance the efficiency of factory inspections and equipment checks using AI technology. The updated service now allows users to record abnormalities such as odors, unusual noises, or leaks in addition to the existing AI-driven meter reading functionality. These new features enable users to quickly document abnormalities via a smartphone app by selecting from preset options, adding notes, or attaching photos taken on-site, significantly streamlining inspection processes.

The service also incorporates an online approval function, enabling end-to-end paperless workflows from inspection recording to report generation. Inspectors can request approvals through the app, and approvers receive notifications via email to review and approve inspection results online. Upon approval, the system automatically generates daily reports with signatures and stores them in the cloud, eliminating manual data entry and simplifying report creation.

“WIZIoT Remote Monitoring” is a SaaS-based solution that reduces inspection time and minimizes human errors by using AI to read meters and log data in the cloud. It supports both smartphone and fixed-camera setups, offering low-cost implementation while catering to offline inspections in areas with poor connectivity. AIoT Cloud aims to continue expanding the service’s features under its mission of “Starting DX in On-Site Inspections” to enhance operational efficiency and reduce costs.

source : https://www.xpley.com/ja/news/news59

LEXAR Inc. has announced a new consulting service that uses its proprietary SaaS platform, "XERV," to streamline upstream processes in system development, such as requirement definition and basic design, achieving up to 80% reduction in labor. XERV integrates and visualizes system specifications and automates 90% of tasks with AI, eliminating non-scientific approaches and enabling productivity gains and efficient DX strategy planning.

Many companies still rely on fragmented processes like Excel-based workflows or basic flowchart tools, making it difficult to maintain logical consistency across specifications. In response, LEXAR began research in 2018 and launched XERV in 2021 to scientifically structure specification data and improve efficiency and accuracy.

LEXAR’s trials show that medium-sized systems can achieve a 50% reduction in effort with XERV, while fully utilizing its specification management capabilities can lead to an 80% reduction. Beyond saving labor, XERV enables scientific derivation of business improvements and fosters organization-wide discussions on DX strategies without depending heavily on IT skills.

With this service launch, LEXAR aims to expand its science-based system development support, addressing critical IT challenges faced by organizations and driving effective digital transformation.

source : https://www.xpley.com/ja/news/news58

The Japan L Sports Association has been established to promote education DX and provide new learning opportunities that expand individual potential. This association introduces a novel competition, "L Sports," which combines learning and practical application of IT tools such as RPA, AI, and data analysis software, enabling participants to acquire IT skills in an enjoyable and competitive environment.

Amid rapid digital transformation, the shortage of IT talent in Japan is a critical issue. To address this challenge, the association focuses on transforming IT skills education into an engaging form of "sport." Its activities include promoting IT skill education, organizing nationwide L Sports tournaments, and introducing a new educational model. These initiatives aim to provide students and professionals with an enjoyable platform to acquire practical IT skills essential for modern businesses.

Learning through L Sports offers participants not only hands-on proficiency in IT tools used in business but also the opportunity to enhance problem-solving abilities and creativity. The association supports career development by providing digital badges and certifications that validate participants' achievements. On December 22, 2024, the "L Sports Tokyo Tournament" will be held for university students, where participants will compete in automating invoice data entry using RPA tools—an event designed to reflect real-world applications.

Moving forward, the association plans to strengthen collaboration with local governments and schools to develop region-specific events. It aims to create an environment where IT skills are taught in a fun and engaging way, providing opportunities for more individuals to excel in a digital society while promoting its innovative "learning as sport" education model globally.

source : https://www.xpley.com/ja/news/news57

LiftBase Inc. (Headquarters: Minato-ku, Tokyo; CEO: Yuta Shibuya) has announced the beta launch of "SCOUTBOX," a direct recruitment support SaaS that leverages AI and SNS platforms, starting in January 2025. SCOUTBOX streamlines recruitment by helping companies list, manage, and approach potential candidates efficiently with AI-generated personalized scout messages.

The beta version will include features such as creating candidate lists using X (formerly Twitter), filtering and searching based on job roles, skills, and location, generating customized scout messages using AI, applying company-specific templates, and managing candidate data. Through this platform, recruitment managers can efficiently identify their target candidates and use AI-driven, tailored messages to engage with them effectively.

LiftBase specializes in high-level talent and engineer recruitment, serving a broad range of needs from startups to publicly listed companies. SCOUTBOX aims to empower companies to connect with top talent efficiently, even with limited recruitment resources, by making the hiring process more data-driven and streamlined. Moving forward, LiftBase plans to expand its services and further develop its technology to solve recruitment challenges for businesses.

source : https://www.xpley.com/ja/news/news46

On December 17, 2024, Comichi Inc. announced its support for the rebranding of Shufu to Seikatsusha's entertainment site "PASH UP!" into the renewed "Comic PASH! neo." This transformation integrates the SaaS-based manga management system "Comichi+," designed for manga publishers and webtoon studios, to strengthen content promotion and attract new readers effectively.

"PASH UP!" initially launched in September 2020 and has showcased a wide variety of engaging works for diverse audiences. By incorporating "Comichi+," the site will leverage social media strategies and search engine optimization to amplify its content reach, foster the growth of standout works, and discover new talent. Already adopted by 13 platforms such as "Champion Cross" (Akita Shoten), "Young Animal Web" (Hakusensha), and "Lycomi" (Micro Magazine), "Comichi+" also enables shared ID functionality to increase recognition and drive traffic to new content.

The ability to independently promote and distribute works has become increasingly important for editorial teams, reducing reliance on eBook stores or third-party platforms. Through strategic use of SNS and news site integrations, "Comic PASH! neo" aims to achieve cost-effective and efficient audience engagement. This relaunch is expected to enhance content visibility, attract new readership, and support the promotion of physical comic sales, positioning "Comic PASH! neo" for continued growth as Shufu to Seikatsusha's primary web platform.

Moving forward, Comichi will continue to provide "Comichi+" and its associated support services, including system solutions, operational assistance, and digital marketing strategies. This ongoing commitment will help publishers and webtoon studios maximize their content potential and drive growth across the manga industry.

source : https://www.xpley.com/ja/news/news55